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Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation Cover Image Book Book

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation / Robert Bacal.

Bacal, Robert (Author).

Record details

  • ISBN: 9780071745062 (alk. paper)
  • ISBN: 0071745068 (alk. paper)
  • Physical Description: xiv, 239 p. ; 21 cm.
  • Edition: 2nd ed.
  • Publisher: New York : McGraw-Hill, c2011.

Content descriptions

Formatted Contents Note:
Succeeding at customer service. Basics of customer service -- Customer service tools and techniques -- Dealing with specific customer situations -- Social media and customer service. The connection between social media and customer service.

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Subject: Customer services
Customer services > Terminology.

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Available copies

  • 1 of 1 copy available at Sage Library System. (Show)
  • 1 of 1 copy available at Baker County Library District. (Show)
  • 1 of 1 copy available at Baker County Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Status Due Date Courses
Baker County Library 658.812 .B116c 2011 (Text) 37814002762186 NON-FICTION Available -

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