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Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System Cover Image Book Book

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System / Joseph A. Michelli.

Michelli, Joseph A. (Author).

Record details

  • ISBN: 0071773541
  • ISBN: 9780071773546
  • Physical Description: xiii, 304 pages ; 24 cm.
  • Publisher: New York, N.Y. : McGraw-Hill, [2011]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.

Search for related items by subject

Subject: UCLA Health System
Medical care
Leadership
Success in business
Customer services
Consumer satisfaction
Customer relations > Management
Biographical Subject: Health Care Delivery Systems.

Available copies

  • 1 of 1 copy available at Sage Library System. (Show)
  • 1 of 1 copy available at Baker County Library District. (Show)
  • 1 of 1 copy available at Baker County Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Circulation Modifier Status Due Date Courses
Baker County Library 658.812 .M623p (Text) 37814002493501 NON-FICTION Available -

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